MEHREV AUTOMOTIVE

Privacy Policy

Last Updated: September 2026

Mehrev Automotive (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect personal information when you visit or use our website:

https://mehrevautomotiveservices.co.uk/

By using our website or submitting an enquiry, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Mehrev Automotive provides professional automotive services across London and Greater London, including:

Car Sales
Engine Rebuilding
Breakdown Recovery
Car Transportation

Our contact details are:

Mehrev Automotive
22a Matlock Gardens
Hornchurch
RM12 6HX
England

Phone: 07366 051814

For privacy-related questions or requests, you can contact us by telephone or through our website enquiry form.

2. Information We Collect

When you contact us by telephone or through our website, we may collect personal information that you voluntarily provide, including:

Your name
Phone number
Email address
Vehicle details
Details of the service you require
Pick-up and drop-off locations, where relevant
Information contained in your message or enquiry
Any other information you choose to provide

Our website enquiry form currently asks for your name, phone number, email address, service required and message.

We may also collect limited technical information automatically when you use our website, such as information relating to your device, browser and website usage.

3. How We Use Your Information

We may use your personal information to:

Respond to your enquiries
Provide quotations
Discuss your vehicle and requirements
Arrange car sales or related services
Provide engine rebuilding services
Arrange breakdown recovery
Arrange vehicle transportation
Contact you regarding a service you have requested
Maintain appropriate business, accounting and legal records
Improve and maintain our website and services
Protect our website and business against fraud or misuse
Comply with applicable legal and regulatory requirements

4. Lawful Basis for Processing

Where applicable under UK data protection law, we may process your personal information on the following lawful bases:

Your consent
Taking steps at your request before entering into a contract
Performing a contract with you
Our legitimate interests in operating and managing our business
Compliance with legal obligations

The appropriate lawful basis will depend on the circumstances in which your information is collected and used.

5. Sharing Your Information

We do not sell your personal information.

We may share your information where reasonably necessary to provide the services you request. This may include sharing relevant information with:

Service providers working on our behalf
Website hosting or technical service providers
Email or communication service providers
A garage or other service provider where you ask us to deliver or arrange delivery of your vehicle
Professional advisers where necessary
Government authorities, regulators or law-enforcement bodies where required by law

We will only share information where there is a legitimate reason to do so.

6. How Long We Keep Your Information

We keep enquiry and customer information for as long as reasonably necessary to:

Deal with your enquiry
Provide any resulting service
Maintain appropriate business records
Meet accounting requirements
Comply with legal or regulatory obligations
Resolve disputes or enforce our legal rights

The actual retention period may vary depending on the type of information and the reason it was collected.

7. Cookies

Our website may use essential cookies and similar technologies that are necessary for the website to function properly.

If we introduce analytics, advertising or marketing cookies that require consent under applicable law, we will update this Privacy Policy and obtain consent where required.

You can also manage cookies through your web browser settings.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

9. Your Data Protection Rights

Under applicable UK data protection law, you may have the right to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information where legally permitted
Object to or restrict certain processing
Request data portability where applicable
Withdraw consent where processing is based on consent

To exercise your rights, please contact Mehrev Automotive using the contact details provided below.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO) if you believe your personal information has been handled unlawfully.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

If you follow a link to another website, that website will have its own privacy policy and terms. We are not responsible for the privacy practices, content or security of third-party websites.

11. Children’s Privacy

Our website and services are not specifically directed at children. We do not knowingly collect personal information from children without appropriate consent or legal authorisation.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

When we make changes, we will publish the updated Privacy Policy on this page and update the “Last Updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Mehrev Automotive
22a Matlock Gardens
Hornchurch
RM12 6HX
England

Phone: 07366 051814

You can also contact us through the enquiry form on our website:

https://mehrevautomotiveservices.co.uk/contact-us/

Mehrev Automotive provides breakdown recovery assistance 24 hours a day, 7 days a week across London and Greater London. For urgent breakdown assistance, please call 07366 051814.